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City Hall

32315 South Fraser Way
Abbotsford BC
V2T 1W7
Phone Number: 604-853-2281
Toll Free: 1-866-853-2281

Police Department

Abbotsford Police Department is dedicated to providing the highest quality of police service to the citizens of Abbotsford. In partnership with our community, we are committed to ensuring safety and security by enforcing the law, preventing crime, and responding to community needs.

Our 217+ sworn police officers, 100+ civilian staff, and 80+ volunteers are dedicated to providing the highest quality of police service to the citizens of Abbotsford.

Phone: 604-859-5225
Toll-Free: 1-800-989-6111
Fax: 604-859-4812

Fire Rescue Service

The Fire Rescue Service responds to emergency incidents, including fires, motor vehicle accidents with injuries, and assists BC Ambulance Service and Abbotsford Police.
Phone: 604-853-3566
Fax: 604-853-7941


Bylaws, Violations & Enforcement

City Council establishes bylaws to manage activities and provide a safe and livable community. Authority to create bylaws comes from Provincial legislation in the Community Charter and Local Government Act.

Office of City Clerk
General Inquiries: 604-294-7290
Fax: 604-570-3661
4949 Canada Way
Burnaby B.C. V5G 1M2

Burnaby Fire Department

Fire Chief’s Message
Our fire department is committed to providing the highest standard of service to the City of Burnaby. We are constantly upgrading our skills and abilities in Emergency Response, Public Education, and Fire Prevention to best serve the community and its citizens.

Emergency: Phone 911
Fire Dispatch (Non Emergency): Phone 604-294-7190

Burnaby RCMP

The City of Burnaby has over a century of local policing history. This dates back to the first police constable, A.D. Cook, who was hired in 1900. In 1935, the Great Depression saw the disbandment of the local police force which was replaced by the British Columbia Provincial Police. In 1950 the B.C. Provincial Police was absorbed by the Royal Canadian Mounted Police (RCMP), who have been providing policing services to the citizens of Burnaby for the past 60 years.

The Burnaby RCMP has grown into the second largest detachment in Canada and the third largest police service in the Province of British Columbia.

6355 Deer Lake Avenue
Burnaby, BC, V5G 2J2
Phone: 604-294-7922
Fax: 604-294-7807

Office hours are Monday to Sunday from 8:00am to 8:00pm. The main office is open on all statutory holidays.


City Bylaw Enforcement

Coquitlam’s Bylaw Enforcement, Licensing & Animal Services Department is a part of the City of Coquitlam’s Legal Department, a division of Corporate Services and is responsible for Bylaw enforcement.

Hours: Monday to Friday, 8am-5pm
Reception: 604-927-3000

Fire and Rescue

Coquitlam Fire/Rescue attends emergency and non-emergency incidents, conducts investigations, inspections and fire education programs for our community. Coquitlam Fire/Rescue is an established fire department with highly trained personnel who are able to deal with many different types of emergencies that may occur.

Coquitlam RCMP

The Coquitlam RCMP team is made up of sworn police officers, civilian members of the RCMP, municipal staff and thousands of volunteers serving the communities of Anmore, Belcarra, Coquitlam and Port Coquitlam.

Together we serve a diverse population of almost 200,000 spread over an area that includes everything from provincial parks and beaches areas to dense residential neighbourhoods and active retail, commercial and industrial zones.

We are the third largest RCMP detachment in Canada and the fifth largest municipal police agency in Metro Vancouver.
In an emergency call 9-1-1
Please note: We do not accept reports or complaints via email. Reports or complaints can only be submitted by phone or in person. Email addresses are not monitored 24/7.
Coquitlam RCMP non-emergency/info line: 604-945-1550
Fax: 604-552-7303


City Hall is located at 1435 Water Street, Kelowna, BC V1Y 1J4. Hours of operation are 8 am to 4 pm, Monday to Friday. For more information, see our phone directory, call 250 469-8500 or email

Fire Department

Kelowna Fire Department
Station 1
2255 Enterprise Way
Kelowna, BC V1Y 8B8
Non-emergency line: 250 469-8801

Police Department
Address: 350 Doyle Ave
Kelowna, British Columbia
V1Y 6V7
Phone: 250-762-330
Emergency line: 911


Langley City Hall

20399 Douglas Crescent
Langley, BC, V3A 4B3
Phone (604) 514-2800
Fax (604) 530-4371

Normal business hours of operation: Monday through Friday, 8:30AM – 4:30PM. In the event of an after-hours emergency, such as water main break, flood or critical service disruption, standby operations personnel can be notified through Surrey Fire Dispatch at 604-534-3496.


Complaint Information:
Complaints should contain:

  1. Complainant name, address and phone number(s)
  2. Location of the offense
  3. Details on the type of offense or complaint

Please note that anonymous bylaw complaints will not be investigated.

Complaints can be made to:
Chief Bylaw Enforcement Officer
20399 Douglas Crescent
Langley, BC, V3A 4B3
Phone (604) 514-2819
Fax (604) 514-2322

For lost, stolen, abandoned or stray pets, please contact the Langley Animal Protection Society at (604) 857-5055

Langley Police Dept

Address: 22180 48a Ave
Langley BC,
V3A 8B7
Telephone: 604-532-3200


City Bylaws and Bylaw Enforcement

Nelson City Council creates and enacts bylaws that are interpreted and administered by a number of City divisions and departments. The Bylaw Enforcement department promotes, facilitates and enforces general compliance with bylaws that pertain to the health, safety and welfare of the community. City Council would like Nelson’s residents and visitors to know their rights and responsibilities and work together with the City to create a safe and healthy community for all to enjoy. The new Bylaw Adjudication process is intended to provide a smooth and effective process in the event voluntary compliance may not be reached.
Phone: 250-352-5511

Nelson Police Department

The Nelson Police Department is among the oldest in the province. It came into being as a municipal police force on April 17, 1897. Over the 113 years of its existence, the NPD has grown from 2 to 22 members.

Community-based policing is our mainstay. Nelson residents and visitors can still experience the presence of the beat officer patrolling on foot on its historic streets.
For emergency police attendance call 911

Fire and Rescue Services

Welcome to Nelson Fire & Rescue Services. We operate in one of Western Canada’s oldest fire halls. Our staff responds to an average of 1,000 calls per year, including (but certainly not limited to) fire, first responder, accident and hazardous materials calls. Come up for a tour of our heritage building, see our museum, learn about fire safety and hear some intriguing tales about the City of Nelson.

Nelson Fire Hall
919 Ward St.
Nelson BC V1L 1T
Emergency 911
Non Emergency 250-352-3103


In Case of Emergency

Please call our 24 Hour City Emergency Line at 604-270-8721 in the case of an emergency such as broken water mains, sewer problems, downed trees on roads, traffic lights out, icy roads, or other problems of this nature.

For Police, Fire, or Ambulance, emergencies only, please call 911.

Finding City Hall

We are located at the corner of Granville Avenue and No. 3 Road. For a map and parking information see Parking at the City Hall.

Our address is:
City of Richmond
6911 No. 3 Road
Richmond, BC
V6Y 2C1

Phone: 604-276-4000
Telecommunication Device for the Deaf (TDD): 604-276-4311

City Bylaws

City Bylaws
Chapter List
Numerical List
Alphabetical List
Zoning Bylaw 8500
About Zoning Bylaw 8500
Part A: Procedures and Regulations
Part B: Standard Zones
Part C: Site Specific Zones


Richmond Detachment
Emergency Only Phone: 911
Non-Emergency Phone: 604-278-1212
Fax: 604-278-6773
Map Location: Emergency Facilities Map
Mailing address:
Richmond RCMP
11411 No.5 Road
Richmond, British Columbia
V7A 4E8 Canada


District of Saanich
Contact the Municipality
Municipal Hall
Main Switchboard

770 Vernon Ave
Victoria, BC
Canada V8X 2W7

Business Hours
Monday to Friday, 8:30am to 4:30pm

Fire and Police Emergency: 911

General Police Department Enquiries
Non Emergency: 250-475-4321

General Fire Department Enquiries
Non Emergency: 250-475-5503

Public Works and Parks Emergency After Hours Contact Number:
250-475-6190 (Weekdays 4:30pm-8:00am, Weekends and Holidays)

Pollution Spill Reporting – Provincial Emergency Program (PEP):
Fuel or Pollution Spill Information

Saanich Police Department

Saanich Police Mailing Address:
Saanich Police
760 Vernon Avenue
Victoria, BC
Canada V8X2W6
Non-Emergency Line: 250-475-4321
Front Desk Fax: 250-475-6153


City Secondary suite Program Information

On December 13, 2010, Council approved changes to the Zoning By-law to permit one secondary suite in each single family home in Surrey, under certain conditions.
Contact Bylaw and Licensing Services at 604-591-4370.

Surrey Fire Service

The Surrey Fire Service (SFS) protects one of Canada’s most innovative and fastest growing communities. We strive to be on the forefront of technology, patient care, suppression tactics and communications. The department’s emphasis on diversity, honour, respect and teamwork helps us to achieve our goals.

Surrey fire crews are the first on scene at residential and commercial structure fires, motor vehicle accidents, medical emergencies, hazardous materials incidents and technical rescue calls. To be prepared for any of these emergency situations, we continually update and expand the skills that are required to protect the public.

When dealing with emergencies, the SFS has found the best course of action is to prevent these emergencies from happening, which is why you’ll find us working with the community to promote home and personal fire safety.

General Enquiries
8767 132nd Street
Surrey, B V3W 4P1C
Main Number: 604 543-6700

Surrey RCMP

The City of Surrey contracts with the Royal Canadian Mounted Police (RCMP) to provide municipal level police services. The Surrey Detachment is the largest RCMP Detachment in Canada with nearly 661 police (regular and civilian) members and a support staff of over 250 municipal employees. Surrey RCMP is also the second largest municipal police force in the province, based on authorized police strength alone.
14355 57 Avenue
Surrey BC V3X 1A9
Tel: 604-599-0502
Fax: 604-599-8894
Office Hours: Monday to Friday 8:00am to 7:00pm
Saturday and Sunday 9:00 am to 4:00 pm


City Contact

Phone: 311
Outside Vancouver: 604-873-7000

Fire and Rescue Services

Vancouver Fire and Rescue Services (VFRS) are the first responders in the event of many emergency and non-emergency incidents, not just fires. We respond to medical emergencies, teach fire prevention and fire safety courses, operate an urban search and rescue deployment, and host public health clinics in your communities. We operate through twenty Vancouver fire halls, one training academy, and two fire prevention offices.

Vancouver Police Department

Call (604) 717-3321
(604) 717-3321 should be used for all non-emergency police situations, where an immediate response or dispatch of the police IS NOT required. See examples of when to call 911 or the non-emergency number.

Vancouver Police Department – General Enquiries
Phone: 3-1-1
Outside Vancouver or are unable to reach 3-1-1, phone: (604) 873-7000
TTY service: 7-1-1


City Hall

1 Centennial Square
Victoria, BC V8W 1P6
Telephone: 250.385.5711
Contact the webmaster

Zoning Bylaws

Zoning Regulation Bylaws

General Bylaws

Disclaimer: The frequently requested bylaws listed below have been placed on the Internet for convenience only and may not contain the latest amendment(s). We make every effort to ensure the bylaws on our web site are accurate; however, the City of Victoria cannot guarantee the accuracy of information provided. The latest or most accurate version may be obtained from Legislative Services at 250.361.0571.

Victoria Fire Department

Providing exemplary emergency response services to British Columbia’s Capital City, the Victoria Fire Department’s professional staff delivers a wide variety of safety-based programs that serve children, seniors, businesses and the community at large.

Administration Office: 250.920.3350
Fire Prevention: 250.920.3360
Facsimile: 250.920.3370
Email Victoria Fire Department

Victoria Police Department

Established in 1958, the Victoria Police Department is the oldest department west of the Great Lakes. 241 police officers, 106 civilian staff and 80 volunteers proudly serve the City of Victoria and the Township of Esquimalt.

To report an emergency, call 911.
To report a matter concerning public or personal safety or suspicious activity, call 250.995.7654.
VicPD Main Headquarters Building is located at:
850 Caledonia Avenue, Victoria, British Columbia
Front Desk Hours 7 am to 8 pm
Victoria Police Department website

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