The rules and regulations in place to protect tenants from discrimination in Ontario are easily accessible online. It lists what information landlords are allowed to ask for in the screening process.
The OLA's recommended screening process follows the regulations set out under the Human Rights Code asking for information such as credit check and references, rental history and income information.
He said there are good long-term career landlords across the city who care about their investments and the tenants living in them, but said there are definitely landlords who go too far in their screening requests, like asking for multiple months of rent up front.
"Before we came around, a lot of landlords were unaware there were even these policies for landlords and tenants," he said.
"I think people are doing this because they're not aware of the rules and laws."
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